EV Charging Point Maintenance & Servicing
Keep your EV chargers running. Always.
Reliable EV Charging, Backed by Certified Engineers
When an EV charger goes offline, your users notice immediately. At ECS, we combine proactive scheduled maintenance, routine servicing and rapid reactive support to maximise uptime, safety and user satisfaction across your EV charging estate.
Whether you manage a handful of units at a single site or a large-scale estate spread across the UK, our certified engineers deliver a comprehensive, compliant and fully documented service. Every visit is carried out in accordance with BS 7671 and current EV installation guidance, so you can demonstrate compliance and protect your investment.
Preventative Maintenance and Routine Servicing
Our preventative maintenance programme is built around four core elements, each carried out by EV-trained engineers:
Annual Scheduled Inspection
A thorough on-site inspection to identify physical damage, loose connections, corrosion or shading issues that could affect performance. Includes interior check and clean of the charger unit, assessment for optimum charging rate, inspection for water ingress or overheating, and a full vandalism and tampering check.
Electrical Verification
Full testing of connections, protective devices and earth continuity to confirm ongoing electrical safety. We test emergency stop buttons and grounding, RCD and RCBO devices (Type A and Type B), PEN fault protection, CPC continuity, polarity and insulation resistance.
Software and Firmware
Keeping charger software fully up to date enhances functionality, security and network compatibility. We carry out firmware updates with version recording, functional testing of start/stop, indicators and comms, and verify back-office and app connectivity.
Certification and Reporting
Every inspection results in a completed EVCP inspection and test report, providing documented evidence for audits, insurance and regulatory requirements. A full EVCP inspection and test certificate is issued, records are maintained for compliance and audit, and reports are suitable for insurance and regulatory submission.
Reactive Maintenance
When faults occur, our engineers attend site promptly to diagnose and repair, completing works on the initial visit wherever possible. Where a fault cannot be resolved immediately, a full report and remedial quotation is provided without delay. All reactive works are carried out by qualified electricians trained in EV charging systems, in accordance with BS 7671.
Common Faults We Resolve
Electrical Supply
- Local isolator faults
- Loose or damaged supply cables
- Incorrect circuit protection
- Remote fault diagnosis
RCD / RCBO Protection
- Tripping on charge start
- Incorrect protective device
- DC leakage protection faults
- Nuisance tripping resolution
Earthing and Safety
- Bonding and earthing checks
- High earth fault loop impedance
- PME and open PEN protection
- Component replacement
Charger Hardware
- Unit not powering up
- Fault indicator lights displayed
- Damaged socket or tethered cable
- Internal component failure
Smart Charger and Communications
- Charger offline from network
- WiFi or 4G connectivity issues
- App or back-office faults
- OCPP communication errors
Water and Physical Damage
- Water ingress investigation
- Overheating assessment
- Enclosure or mounting damage
- Vandalism assessment
Why Choose ECS for EV Charger Maintenance
Maximise uptime
Proactive maintenance keeps chargers available when users need them.
Stay compliant
All works carried out to BS 7671 and current EV installation guidance.
Reduce costs
Efficient planning minimises call-outs and prevents costly repairs.
Qualified engineers
EV-trained engineers, fully certified and insured to BS 7671.
Talk to Us About Your
EV Charging Estate
Whether you need a one-off service visit, a full preventative maintenance programme or rapid reactive support, our team is ready to help. Contact ECS today to discuss your EV charging maintenance requirements.
